Do you cover my area?
We're a mobile service covering the Denver metro area and the Front Range — as far north as Erie and as far south as Highlands Ranch. If you're somewhere in between, we almost certainly come to you. If you're just outside that range, call and ask anyway; we'll tell you straight away.
Do you look after pools as well as hot tubs?
Both. Regular pool cleaning and water care through the season, seasonal openings in spring and closings in fall, green pool recovery, and filter cleans — alongside everything we do for hot tubs. If you have a tub and a pool, we can take care of both on the same visit.
Why is the price a range rather than a fixed number?
Two things move it: how far we travel to you, and the size of what we're working on. A small two-seater tub close by sits at the bottom of the range; a large swim spa or a big pool at the far end of our area sits at the top. You'll always be told the exact price before we start — the range is there so you know what to expect, not so we can surprise you.
When should I open and close my pool in Colorado?
Most Front Range pools open somewhere between late April and Memorial Day, once overnight temperatures stop dropping below freezing, and close through September into early October. The closing date matters far more than the opening one — get caught by the first hard freeze with water still in the lines and you're looking at split pipes, which costs far more than the closing would have.
Why does a pool need winterizing rather than just covering?
Because of what happens in the plumbing, not the pool. Water left sitting in the lines, pump and filter expands when it freezes and cracks them open — and you won't find out until you open in spring. Winterizing means blowing every line clear, plugging them, adding antifreeze, and pulling the equipment. The cover is the last step, not the point of the job.
My pool has gone green — can you fix it?
Usually, yes. Green means algae has taken hold, generally after the sanitizer ran out or the filtration stopped keeping up. We shock it hard, treat with algaecide, brush the whole surface down and vacuum the dead algae out to waste, then run the filter hard and come back to rebalance once it clears. How long it takes depends on how far gone it is — a pool that turned last week is a much quicker job than one that has been sitting all summer.
How often does a pool need servicing?
Weekly through the swimming season for most home pools. Water chemistry moves fastest when the pool is warm and being used, and weekly visits catch it before it drifts far enough to need correcting with a lot of chemicals. Pools that are lightly used, or screened from debris, can often stretch to every two weeks.
How often should a hot tub be drained and refilled?
Every three to four months for most home tubs. Even with well-balanced water, dissolved solids build up over time until the chemicals stop working properly — a full drain and refill resets it. Tubs used daily, or by a lot of people, may need it closer to every three months.
What's the difference between a regular service and a drain and refill?
A regular service cleans the tub and corrects the water you already have — surfaces, filter, jets, then a full test and rebalance. A drain and refill empties the tub completely and starts over with fresh water. Most people book regular visits through the year and a drain every three to four months.
Why is my hot tub water cloudy?
Usually one of three things: a tired filter cartridge, unbalanced pH or alkalinity, or sanitizer that's been used up. Cloudiness after heavy use is often just the sanitizer being overwhelmed. If a fresh cartridge and a rebalance don't clear it within a day, the water is due for a drain.
How often does a CLEARRAY bulb need replacing?
About once a year. The bulb stops producing useful UV long before it looks burnt out, so there's no visual cue — if yours hasn't been changed in over a year, the system is running without sanitizing anything and your water is relying on chemicals alone. Replacement is $25 for the labour, with the bulb itself at market value.
Do I need to be home during the service?
Not usually. As long as we can reach the tub or pool and its power, we can take care of everything and let you know when it's done. It helps to be reachable by phone in case we find something you'd want to know about.
What if my tub needs a new part?
Parts are charged at market value and we'll always quote you before ordering anything. Nothing gets fitted, and nothing gets charged, without your say-so first.
Do you offer recurring maintenance?
Yes, for pools and hot tubs both. Easy Schedule sets up regular visits — weekly, every two weeks, twice a month, or monthly — at whatever time of day suits you. You tell us how often and we handle the scheduling from there, so you never have to think about booking again.